Frequently Asked Questions
What is B&Q's mission statement?
Helping people create homes to be proud of.
What are B&Q's values?
B&Q Values, or 'how we do things' are five statements that sum up the personality of B&Q and our employees, namely: Customer first Down to earth Respect for people We can do it Nobody does it better These values illustrate what we stand for - both for each other and our customers.
How many stores does B&Q have?
We have 350 stores in the UK and 8 in Republic of Ireland. You can search for B&Q stores by using the store locator.
How many customers does B&Q have?
More than three million customers come through our doors each week.
How many products does B&Q sell?
A large B&Q store stocks approximately 40,000 products.
How many people does B&Q employ?
More than 30,000 people nationwide, more than a quarter of whom are over 50 years of age, with a similar number under the age of 25.
What career opportunities are there at B&Q?
Please visit our careers page for information about opportunities currently available.
Where can I find B&Q's annual report?
We are part of the Kingfisher group and B&Q information is included in their annual report, available on kingfisher.com
I am doing a project for school/college/university. How can I get more information about B&Q?
You will find lots of information on B&Q within this corporate website. Annual reports are available from our parent company Kingfisher at kingfisher.com.
Due to the volume of enquiries we receive from students we are unable to answer them individually.
How can I obtain corporate images of B&Q?
Images can be downloaded from the media centre image library.
Where can I see the latest press releases from B&Q?
Press releases can be downloaded from the media centre.
Where can I find contact details for the B&Q Press Office team?
Contact details for the B&Q press team are available in the media centre contacts page.
What services does B&Q offer to businesses?
Trade UK Account Card, Decorating Vouchers/Card and Corporate Gift Card. Further information is available at B&Q Business Services
What types of discounts do you offer regular shoppers?
Diamond Card opens link in new window offers 10% discount to the over 60's every Wednesday off selected purchases or products, Trade UK Discount Card opens link in new window offers special deals for trade customers and Corporate Gift Cards opens link in new window receive discounts for bulk spending.