How do I find out the value on the card?
There are 2 way's off finding out the balance on a card.
Is there a limit to how many times I can use the card?
No, there is no limit to how many spends that you make on your card, any remaining balance remains on the card for 5 years.
What is the min and max value of a B&Q Gift Card?
The minimum value is £1, and the maximum value is £1000. In Ireland, the minimum value is €1, and the maximum value is €1500.
Can cards be reloaded?
Yes, cards that have been purchased in store can be reloaded up to the £1000 maximum card limit. (Maximum card limit €1500 in Ireland.) Cards that have been issued in other ways cannot be reloade
Can the cards be used for purchases on Diy.com or B&Q Call centres?
Not presently although we have incorporated a scratch off panel on the back of the card for future development.
Is there an expiry date on a Gift Card?
Yes for accounting reasons only. If the Gift Card has not been used for 5 consecutive years it will cease to work. Please contact customer services on 0845 609 6688 for assistance.
Will B&Q recycle the Gift Cards that have been used?
Yes, please ask in store for details.
I have a query with my B&Q gift card who do I contact?
Please contact customer services on 0845 609 6688.