diversity
B&Q Values, or 'how we do things' are five statements that sum up the personality of B&Q and its employees:
- Customer first
- Down to earth
- Respect for people
- We can do it
- Nobody does it better
These values illustrate what we stand for - both for each other and for customers - and we surveyed as many people as possible in the business to define them, so that they can be owned by us all.
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Having a diverse workforce is important for B&Q. Not just because it's the right thing to do, but because it also makes business sense.
To understand our customers, it helps if our people are just as diverse. Our diversity policy relates to gender, race, age and ability.
We like to employ people from every kind of background. It gives us different perspectives - and a much richer mix of experience. It also means we're better equipped to understand the needs and priorities of all our customers.
In 2006, B&Q was one of only two retailers to make the Times Top 50 Places Where Women Want To Work, and has continued this achievement for the fourth consecutive year. We've also earned a reputation for employing older workers, because we want to let our customers tap into their lifetime of knowledge and experience.
We've established over 300 partnerships with local disability groups around the country, to learn more about improving our environment and services for disabled people.
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As the UK's largest home improvement retailer, we supply a massive range of products to millions of customers. By working with our suppliers we aim to reduce the impact that our products have on the environment.
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Our customers want great products at great prices, but not at the expense of the people who make them. We are committed to sourcing products responsibly.
We believe that high workplace standards, good health and safety, and fair pay and employment conditions are all elements of a successful, professionally run business.
