TradePoint - Careers - B&Q Corporate

what is tradepoint?

Tradepoint logo

TradePoint is a trade only proposition -

TRADE BRANDS, TRADE PRICES, TRADE ONLY

Tradepoint at B&Q

TradePoint looks and feels like a trade counter, combining the familiarity of a merchant environment with the speed and efficiency of the Screwfix and B&Q formats.

TradePoint has it's own unique identity within B&Q, making it easy for Trade and Retail customers to differentiate between the two shopping formats. TradePoint is located within B&Q stores and is a segregated area for trade only, so retail customers will not have access.

what is tradepoint?

Our counter staff and TradePoint Managers are all experienced at dealing with trade customers – they understand their language and what's important to them. Some of the skills and behaviours we're looking for include...

Being honest, straight forward and efficient
We're here to help
Ability to engage and build rapport with tradesmen

Helping trade customers save time and money
Confident to sell and advise on products that maybe of interest

Customer Advisor

Read more about Customer Advisor roles

Tradepoint is a new Trade Counter operation at B&Q dedicated to the needs of the Trade Customer offering Trade Brands, at Trade Prices, only to the Trade. As a Customer Advisor in TradePoint you will be part of dedicated team offering an efficient, reliable and personalised service to our Trade Customer.

It's all about building relationships and trust as you'll be expected to engage with the Trade Customer to get them the product and services they want, when they want it so that they come back to us time and time again. And don't forget, for the Trade Customer time is money and an essential part of your role will be to follow stock management routine and processes and deliver excellent standards to ensure 100% stock availability.

A down to earth attitude and friendly approach as well as a desire and willingness to learn is essential in this role. With those skills you'll hit the ground running. In return, you'll have the opportunity to join a great team and build your skills and work towards an NVQ Retail Skills Level 2 qualification and be given a competitive salary and benefits.
Store Management

Read more about Store Management roles

Tradepoint is the UK's newest Trade Counter operation at B&Q. It's a Trade only proposition, with its own unique identity within B&Q, offering all the products the trade customer needs at competitive prices. With friendly, efficient and knowledgeable teams, TradePoint offers a new standard in trade customer.

Reporting to the General Manager, you'll be confident, commercially astute with the desire to make a real difference. Sales focused and target driven, you'll drive a sales culture within your team and take responsibility for ensuring your customers get what they want, when they want it. It's a hands on commercial and selling role where you'll make decisions and get the job done.

Understanding your local trade market and taking an honest, down to earth approach in building strong relationships with your customers will be the key to success. You'll also have an eye for detail and be capable of managing stock routines and processes to deliver a reliable and efficient level of service.

It's a fast paced and rewarding environment. You'll need to lead and engage your team to deliver sales, profit, stock availability and service level targets and will be measured on your ability to deliver in this competitive market. You could be working in sales or retail. Or maybe you are working in the trade industry in some other way and have extensive product and business knowledge. Either way, you're ready to take that next step on your career ladder and with your fantastic skills and experience you'll hit the ground running.
Store Supervisor

Read more about Store Management roles

Tradepoint is the UK's newest Trade Counter operation at B&Q. It's a Trade only proposition, with its own unique identity within B&Q, offering all the products the trade customer needs at competitive prices. With friendly, efficient and knowledgeable teams, TradePoint offers a new standard in trade customer.

You'll be confident, commercially astute with the desire to make a real difference. Sales focused and target driven, you'll support the TradePoint Manager in driving a sales culture within the team and ensuring your customers get what they want, when they want it. It's a hands on commercial and selling role where you'll supervise a team to get the job done.

Understanding your local trade market and taking an honest, down to earth approach in building strong relationships with your customers will be the key to success. You'll also have an eye for detail and be capable of managing stock routines and processes to deliver a reliable and efficient level of service.

It's a fast paced and rewarding environment. You'll need to engage and coach the team to deliver sales, profit, stock availability and service level targets and will be measured on your ability to deliver in this competitive market. You could be working in sales or retail. Or maybe you are working in the trade industry in some other way and have extensive product and business knowledge. Either way, you're ready to take that next step on your career ladder and with your fantastic skills and experience you'll hit the ground running.

SSO Roles

Merchandising

Merchandising

The Merchandising function plays a pro-active role in business change and growth by producing customer and operationally focused layouts for all product types. Responsible for producing logical and visually impacting store design, the team analyse data to ensure product space and adjacencies are optimised and that the planograms have enough stock to meet customer demand. Working cross functionally the merchandising team ensure they deliver low cost implementation for all new ranges into TradePoint.
Operations

Operations

Responsible for ensuring that all the functions within TradePoint are aligned when delievering change and making business decisions which will have an impact on the store and the customer. Day to day responsibilities include supporting stores with trading plans, operational issues, setting targets and measuring business performance and contribuition. Acting as the link between the central team and stores, the Operations team is heavily involved in shaping the strategic vision of the business and bringing the plans together to deliver and implement successfully and smoothly.
Marketing

Marketing

The main objective of the marketing team is to grow our Trade market share through creating awareness of the TradePoint brand amongst our target customer base. Working very closely with the Customer Insights and Commercial teams supports our marketing approach. Some of the areas of repsonsibility include the production of the TradePoint Catalogue, Direct Mails, SMS messaging promoting products and the TradePoint brand, On-line Marketing and designing concepts for national and trade press.
Commercial

Commercial

Repsonsible for range, product and price in order to drive sales and margin targets. Accountable for ensuring that the TradePoint catalogue is updated with new products each quarter including product information appropriate for the customer, presented in a way which maximises the ease of shopping. Delivering promotional plans, both in the catalogue and additional offers to help drive appropriate products to the key trade customer at the right time of the year.

our stores

what is tradepoint?

Tradepoint logo

TRADE BRANDS, TRADE PRICES, TRADE ONLY

Tradepoint at B&Q

what is tradepoint?

Customer Advisor

Store Management

Store Supervisor

SSO Roles