A. Chain of custody is the unbroken path which products take from the forest to the consumer, including all stages of manufacturing, transportation, and distribution.
B&Q maintains a certified chain of custody for both FSC® (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification) making us one of the largest certified companies in the UK. Chain of custody proves that our certified wood and paper products come from either proven, well-managed forest or recycled material according to the requirements of the FSC® or PEFC schemes.
Chain of custody means customers can be assured that we are committed to sourcing timber fro only proven, well-managed forests and to improving our proportion of certified products within the business and can be illustrated by our securing the largest supply of FSC® hardwood plywood in the world by volume in September 2009.
Every time you buy a product containing FSC® or PEFC you will find B&Q's unique chain of custody number on your till receipt.