B&Q Club
Welcome to B&Q Club. We understand that a happy home is an ongoing project. As a Club member, you can enjoy rewards every day you shop - helping you create a home you love.
Reasons to join
Emailed vouchers** for 10% off (or more)
Receive 10% discount on key cutting in store
Enjoy 10% off food and drinks at B&Q cafes†
Get £10 off a 2 hour Hertz van rental^
Exclusive offers and previews
Digital receipts sent directly to your inbox
Ready to join?
It's free, quick and easy to sign up. Register to receive offers, rewards and benefits by email, and we'll send you your first voucher giving you £5 off when you spend £30 or more.
Download our free app so you can use your B&Q Club card straight from your phone.
FAQs
What can I spend my B&Q Club reward vouchers on?
Your B&Q Club reward vouchers can be used when shopping in store and online.
Some exclusions apply - including some promotions, the purchase of gift cards, orders made in store and delivery charges - check our B&Q Club terms and conditions page.
How can I update my contact details for the B&Q Club?
You can update your contact details with the B&Q Club online.
Enter the email address you registered with the B&Q Club here.
You’ll receive a verification email from the B&Q Club. Click on the link in the email to visit a page where you can update your details, including email address. Once you’ve completed your updates and saved them, we’ll email you to confirm the update has been made.
I've not received my B&Q Club registration voucher and it's been over 24 hours. What should I do?
Your welcome voucher should arrive within a few days of your registration. If not, it may have landed in your spam, junk or promotions folder. Adding club@info.diy.com to your email safe senders list might also help.
If the voucher has still not arrived, please register your card number again here
Please note that welcome vouchers are only sent to new members, when you first register.
I've lost my B&Q Club card. Can you replace it?
If you’ve lost your card or had it stolen, we can replace it for you in-store. Simply ask one of our colleagues, they’ll be able to issue you a new card and register it for you.
You can also register your new card online here.
If you find your old card at a later date, continue to use your new card as the old one will no longer be valid.
If you are a registered member of the B&Q Diamond Club (which closed to new members on the 3rd September 2018) and lose your card, we will replace it. Please contact your local store or Customer Services.
How long are my B&Q Club reward vouchers valid for?
You can find the expiry date for your B&Q Club reward voucher on the voucher. We'll also send you a reminder by email to let you know if your voucher is due to expire but you've not used it.
I can't log in to my B&Q Club account online. Can you help?
Don’t forget that your B&Q Club account is separate from your diy.com account. You need to register for both separately and the email address you use for the B&Q Club will not be automatically accepted on diy.com.
To log-in to your B&Q Club account online, enter the email address you registered with the B&Q Club here.
Can't find what you need? Read more FAQs here
*Please see full B&Q Club membership terms & conditions. **Minimum spend applies. †Exclusions apply. See Café terms & conditions. ^For further information and terms & conditions, see the Hertz page.