If a fault develops with your hot tub or sauna and it's still under guarantee, you can contact the manufacturer directly for help. Find the length of guarantee and contact details for all our hot tub and sauna brands here.
The manufacturers can help with trouble shooting, warranty, all parts and service needs. Call the helpline or email, to speak to one of the advisers.
This does not affect your legal rights. If you require support from B&Q please visit your local store. Alternatively you can find our contact details on the contact us page.