If a fault develops with your power tool and it's still under guarantee, you can contact the manufacturer directly for help. Find the length of guarantee and contact details for all our power tools brands here.
The manufacturers can help with trouble shooting, warranty, all parts and service needs. Call the helpline or email, to speak to one of the advisors.
This does not affect your legal rights. If you require support from B&Q please visit your local store. Alternatively you can find our contact details on the contact us page.