Your Homefit guarantee covers faulty workmanship, for a five-year period from the date of completion. If you believe you have a valid claim to make against your Homefit warranty, please download a copy of the claim form and, once complete, email a copy to Installationsaftercareteam@b-and-q.co.uk.
You will need the following information:
- Proof of purchase to ensure B&Q are dealing with the named owner of the contract for data regulation purposes so that your claim can be validated.
- Sales Invoice/Order Number
- Installation fit date
You are not covered for routine maintenance or adjustment, including but not limited to, door adjustment, hinge adjustment, toilet seat adjustment and silicone sealant renewal. Problems arising from physical damage to the products or misuse are also excluded. Further details can be found on your guarantee paperwork.
Download the claim form here: