Book a free planning appointment

Our free kitchen, bathroom and bedroom planning appointments are back up and running in our safety compliant Design Area - with social distancing measures for you and our colleagues.

Alternatively, you can design your new space from the comfort of your own home via a planning appointment carried out online with store colleagues.

Book an online appointment Book an in-store appointment



Our online appointments take place online with one of our showroom colleagues using screen sharing or simply phone and email depending on your needs. Stay in the comfort of your own home without missing out on any of the planning help and advice we'd give you in-store, including:

  • A 3D design you can edit at home using B&Q Spaces, our easy to use online tool
  • A quote that is tailored to suit you, complete with a full price breakdown
  • An opportunity to discuss and apply for our finance products

Our in-store appointments have been set up at selected stores with your safety in mind. With thorough hygiene measures and social distancing in place, you can come and visit one of the selected store showrooms in person. You'll still get the same great service and advice including:

  • A 3D design you can edit at home using B&Q Spaces, our easy to use online tool
  • A quote that is tailored to suit you, complete with a full price breakdown
  • An opportunity to discuss and apply for our finance products


How to prepare

There are some simple ways to prepare before your appointment which will help us to give you the best service possible.

Make sure you email us the measurements of your space ahead of your appointment instead of bringing paper so we can avoid any unnecessary contact. Take a look at our planning guide for all the information you need.

Prepare for planning appointments


Our online tools

Our range of easy to use online tools will give you inspiration and help you to start your planning process. You don't need an appointment to explore these tools, just let your imagination lead the way.