Cooke & Lewis Helena White Top fix Soft close Toilet seat

On the third one now fist of all the end! Caps on the hinge get knocked off and flushed away, then soft close packs up, finally the hinge breaks leavin lid detached from the seat bough seats have broke within days of each other.

The reviews almost put me off buying. But I am glad I did as it is a really good quality seat. It’s very thick and solid. Better than the original purchased around 2011. It was easy to fit just removed the old fixings from the top. Replace the news one from the top, so no need to access it behind. The only comment this is a Bacan seat which is 3cm shorter. But the new fixings give you that 3cm back. The fixings although not hidden. They look very nice. I have no regrets in this purchase. Although it would have been good to have made that clear.

I have been looking for a decent quality replacement seat for my en-suite wc for a while. The original seat was very heavy and broke but was a non standard shape and size. This seat was the nearest I could find and was just as good quality and lighter. The fixings are excellent and I am very pleased with the results.

We bought a helena toilet and we have already bought 2 new seats as they have both broken. The seat is not strong. We have to buy another as this will be our 3rd toilet seat. The quality is rubbish but there are not any other seats to fit this toilet.

Poor quality!
Faulty from new. Mechanism to close the lid failed, taking an age to close.
Also the whole unit has to be dismantled to change it