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Cooke & Lewis Helena White Top fix Soft close Toilet seat

Cooke & Lewis Helena White Top fix Soft close Toilet seat

£60
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Product details

Product information

This Cooke & Lewis Helena white toilet seat features a soft close function, meaning that it will close slowly and quietly when put down. The seat is made from plastic.

  • Only fixings included
  • Instructions for care: Wipe clean with a soft damp cloth, using just soap & water, taking care to dry hinges thoroughly. Never use scourers or abrasives as these will damage the product surface, ensure seat & lid are raised when using bleach in bowl
  • Compatibility: Helena toilet

Features and benefits

  • Quick release toilet seat

Specifications

Product code03838174

Reviews

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2.44 / 5(36 reviews)

This product is rubbish Don’t buy

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Brynlaar - 2 months ago

Poor quality!
Faulty from new. Mechanism to close the lid failed, taking an age to close.
Also the whole unit has to be dismantled to change it

For the price this is poor quality

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Wardy61 - 2 months ago

Bought this in October 2019 for our fully fitted bathroom. The dampers have given up the top lid just slams down The toilet has a 10 year warranty except the seat. Now we know why.

From what I’ve read this is a common fault and I question is this product fit for purpose.

EXPENSIVE RUBBISH PRODUCT DONT BUY!

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monicrlhtua - 6 months ago

EXPENSIVE & RUBBISH POOR QUALITY PRODUCT DONT BUY!

NOT a Helena replacement

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Anonymous - 1 year ago

This NOT a Helena replacement. Helena has been replaced by 'Bacan' and the seat is 1 inch shorter and only just sits on the rim. B & Q need to remove the name 'Helena' and make it clear it is not a direct replacement. The *only* way it can be fitted is to remove the old fitment and install the ones that come with the seat.

Very poor quality

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RiyadhLad - 1 year ago

Toilet seat is 36 months old and the lid has become detatched from the seat, and the soft close mechanism failed 12 months ago. Only one person in the flat, so there should have been many more years of life left in the product. As the WC pan is "back to the wall", complete dismantling of the pan, cabinet and seat is necessary to fit a replacement seat. Earlier, I had to dismantle the lot to try to tighten up the fixings. The flimsy bent metal "nut" was replaced with metal washers and a locknut system (and no further movement has occurred). I note that the great majority of the reviews make complaints, so B&Q should provide compensation for selling a useless product.

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