Torq 12A Car Battery charger

I've had mine about 3 years and used successfully maybe a handful of times.
However, just went to use it this morning (assume winter + short journeys = flat battery) and when I first connected it, all I got was the 3 red LED numbers just cycling through 8-8-8, which is obviously not one of the FO1-5 fault codes, so I had no idea what was wrong with it. Tried Googling it but nothing (except seeing some bad reviews on here and thinking "oh no"). So was just about to give up when I thought one last try - lets give the terminals a bit of a wipe/clean (even though they were not that dirty, just a bit greasy). Voila!! this did the trick. So posting this just in case it helps someone else (and wish this was mentioned in the instructions).

I used it once, went to use it a second time and nothing, tried fuse, still nothing, checked and out of warranty.........junk

Bought two years ago and it worked fine. Had cause to use it again today, got it out the cupboard and it's totally dead (yes, I changed the fuse!). It's in the bin. What a waste of money.

I have got this item and I am really happy with it. I used it to change my van battery. It really works.

Utterly useless product with basic instructions and nothing on the internet. It doesn't do what it's supposed to do.