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Yale Sync Wireless Intruder alarm kit IA-320
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Yale Sync Wireless Intruder alarm kit IA-320

£278
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Product details

Product information

  • Guarantee - 2 years
  • Comes with 1x smart hub, 2x PIR motion detector, 1x keypad, 1x door/window contact, 1x external siren, 1x installation manual and fixing pack, 2x alarm sticker
  • Only fixings included

Features and benefits

  • Full control when home or away via the Yale home app. Receive real time notifications and alerts.
  • Yale home app reminds you to set your alarm when you’re leaving home for extra security
  • Protect your out buildings, garage and shed with the wireless 200m range
  • Works with Amazon Alexa, Google Assistant and Philips Hue
  • Easy to Fit, pre-linked and wire free for quick and easy installation. 
  • No Monthly Fee– No hidden costs and no contracts. 

Specifications

BrandYale
Model name/numberIA-320
Pack quantity1
Power sourceBattery-powered
Number of zones3
Notification/read-out typeSiren
WirelessWireless
Alarm test functionWalk test
Product code5011802307087

Reviews

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4.59 / 5(27 reviews)

Really good product

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honestdan - 7 days ago

Easy to install once you read the instructions beforehand. Mess free due to no wires. App works well. Have no builds other than the keypad is a little small so you have to be accurate when using this. Mainly use the phone app to arm/disarm though

Fickle system, would not recommend

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DIY Will - 31 days ago

In theory, this should be a great product, but it has not worked well for me. Both the Yale app and Customer support are limited and poor.

First piece of advice I'd give to anyone buying this kit is to test it immediately after installation for any teething errors. I admit, I made a mistake here.

I bought this set ahead of a rare and necessary trip away from home, at a time when I knew there was a burglar targeting buildings on our street.
Setting up the Smart Hub and kit was reasonably straightforward, though the instructions are a bit basic.
After arming the system and leaving the house, and having driven the first hour of a three hour journey, my phone buzzed to tell me that the alarm was sounding (disturbing neighbours at 11pm...). Apparently the external siren had decided that it was being tampered with. Drove one hour home to find no break in, no evidence of tampering, the unit had simply malfunctioned within an hour of being armed for the first time.
Got the stepladder out, unscrewed the unit, tried pressing and unpressing the anti-tamper button, either way the "smart" hub was convinced that it was being tampered with and would sound the alarm as soon as I re-armed the system.
This effectively meant I had no alarm system, and I felt I could not resume my journey as my home was unprotected.
After much effort looking for support (Yale customer support don't answer the phone during the pandemic) I found a forum post in some dark corner of Yale's website stating that it's possible to override the tamper alarm if you dig deep enough in the Yale app system settings. Did that, and the system seemed to work fine for the duration of my trip, although the siren is now vulnerable to tampering due to the override.

Cut to a few weeks later and I had to unplug the "smart" hub and WiFi router while doing some DIY. After plugging the "smart" hub back in, it did not work, and it never has since. It shows up as "offline" on the Yale app. Yale customer service suggested a few fixes but have not been able to help me get it working again.

Bottom line - it's a fickle system with a customer support team who don't really know how it works. I would suggest to others to explore other home security options.

Reliable alarm system

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Anonymous - 1 year ago

[This review was collected as part of a promotion.] So I was testing Yale Family Alarm System and Yale Smart Camera for few weeks now and the results are pretty good. Setup and installation was quite easy.
After positioning all part and fixing just downloaded the app and synch all together with camera. camera was easy to connect just plug in the wall socket through usb which could be longer. Other minus is that if you installing camera outside you need bugger hole to fit through the usb other than that is cool. the Alarm system has couple of sensors, light, siren and hub. The sensors could be faster acting at night but other than that is good. Camera has pretty good night vision. As well you don’t need to register to use it.

Great Smart Alarm, simple to use

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ClaireBear - 1 year ago

[This review was collected as part of a promotion.] Impressed with quality of the kit and I found the system pretty easy to get up and running. The instructions were clear and visual and the app is great. Great that all devices in the kit were already paired. No issues with the wireless either in a two story 3 bed. Needed to drill a few holes etc to get the different parts up around the house but nice that the fixings were included.

The alarm for the front of the house is huge and looks great. There were also two security stickers in the box which are good for putting on windows as a bit of a deterrent. Alarm is very loud which is good.

The biggest con is that it doesn't seem to be compatible with Google Home devices, which I prefer to Alexa.

Really good piece of kit

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jadidix - 1 year ago

[This review was collected as part of a promotion.] Easy enough to install, the instructions are easy to follow and are straight forward.
I have to say, compared to the price of traditional home security systems this is so much better value. It has everything you need, motion sensors, camera and a very easy to use and intuitive app to control and monitor everything.

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