These terms govern the process for submitting customer product reviews for publication on diy.com (the Website).
1 Reviews submitted for publication must:
2 Reviews submitted for publication must not:
4 In appropriate circumstances and at our sole discretion, reviewers whose reviews are withheld under these terms may be given the opportunity to resubmit a valid review. In such cases the reviewer will be contacted using the email address provided.
5 Every effort will be made to publish valid reviews within 72 hours of receipt.
6 Customers can submit valid supplementary product reviews (for example because their experience of the product have changed) however repeat product reviews will not be published.
7 We reserve the right to amend these terms where it becomes necessary to do so.
9 Reviewers can report a product review at any time by using the "report" link positioned alongside the product review.