Customer support
Apologies, some bathroom items are temporarily unavailable for home delivery due to a fire at our suppliers. We have stock available at most stores for Click+Collect, and are working with the supplier to make Home Delivery available again soon.
Frequently asked questions
Search our FAQs for information on home delivery, Click & Collect orders, the B&Q Club and more.
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Popular questions today
- When will my home delivery order arrive?
- Do I need to bring anything with me when I collect my Click + Collect order?
- How can I update my contact details for the B&Q Club?
- Can I access my B&Q Club or B&Q Diamond Club account online?
- What happens if I don't collect my Click + Collect order?
- Do you deliver to my address?
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Our customer support teams can help.