We want B&Q to be a great place to shop and to deliver the best customer experience in retailing.
The customer is at the heart of what we do because without customers we have no business. More than three millions customers walk through our doors every week. With more than 40,000 great-value products all under one roof, we strive to offer everything a customer needs to successfully achieve their home improvement and DIY projects.
As well as offering great value every day, we offer the Diamond Discount Card to customers over the age of 60 years, offering 10% off selected goods every Wednesday. For those within the trade, we offer a dedicated account card offering a wealth of advantages.