Our stores

Our stores are at the heart of our omnichannel business.

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With over 300 stores across the UK and Ireland, our store network continues to expand and is at the heart of our ecommerce growth. To meet increasing consumer demand for speed, convenience and mobile access, we’re constantly looking at ways we can help our customers to shop our great value home improvement services and products, in the most fast, efficient, and convenient way possible. Over 80% of online orders are fulfilled by stores through one-hour and next-day click and collect services at all stores, and home delivery through digital hubs at 50 larger stores.

Our stores range in size from under 5,000 sq ft to over 120,000 sq ft and can be found on high streets, retail parks and out of town locations. We’re continuing to test new locations and formats to help give customers easier access to our expanded range of products online, and not only to those that are stocked at their local store. In 2023, we launched B&Q Local, our new convenient, small high street stores where customers can access everything they’d expect to see at a bigger B&Q store.

All stores offer access to over 30,000 products, either for immediate collection in store or to order for click and collect within an hour or the next day.