B&Q customer help
If you are looking for information on orders and delivery, or want to know more about our services and our business, please use our online help tool to search our frequently asked questions.
If our online help doesn’t answer your question, you can contact us using our Customer support form.
For questions relating to orders placed for home delivery, please call our dedicated line on 0333 014 3357.
Sat 8am-8pm | Sun 10am-4pm
For general enquiries, call 0333 014 3098.
Sat 8am-5pm | Sun 10am-4pm
Write to us
B&Q Customer Services
Torrance House, Erskine
Renfrewshire. PA8 6AP