B&Q customer help
If you are looking for information on orders and delivery, or want to know more about our services and our business, please search our frequently asked questions.
Your experience in store
If you would like to leave feedback about your experience in our stores please let us know.
If our online help doesn’t answer your question, you can contact us using our Customer support form.
For questions relating to orders placed for home delivery, please call our dedicated line on 0333 014 3357.
Sat 8am-8pm | Sun 10am-4pm
For general enquiries, call 0333 014 3098.
Sat 8am-5pm | Sun 10am-4pm
Write to us
B&Q Customer Services
Torrance House, Erskine
Renfrewshire. PA8 6PA