B&Q customer help
If you are looking for information on orders and delivery, or want to know more about our services and our business, please search our frequently asked questions.
If our online help doesn’t answer your question, you can contact us using our customer support form.
Your experience in store
If you would like to leave feedback about your experience in our stores please let us know.
Call or write to us
For questions relating to orders placed for home delivery, please call our dedicated line on 0333 014 3357.
Monday-Saturday 8am-8pm Sunday 10am-4pm
For general enquiries, call 0333 014 3098.
Monday-Friday 8am-8pm Saturday 8am-5pm Sunday 10am-4pm
or, write to us at;
B&Q Customer Services Torrance House, Erskine Renfrewshire, PA8 6PA