Ryobi

1 The Ryobi ’12 Tools of Christmas' Promotion 2019 ("Promotion") is promoted by Techtronic Industries UK Ltd, whose registered address is 1st Floor, Unit 3 Globeside Business Park, Fieldhouse Lane, Marlow, UK, SL7 1HZ ("Promoter").
2 By submitting a redemption claim to be entered into the Promotion, participants will be deemed to have accepted this Agreement. Participants in the Promotion will be subject to the terms of use of the Ryobi website www.ryobitools.co.uk/christmas and participant personal data will be processed in accordance with the Promoter's privacy policy available at: http://uk.ryobitools.eu/footer-links/privacy-policy.

PROMOTION

3 The Promotion begins on 11th November 2019 at 00:01am and ends on 31st December 2019 at 11.59pm (GMT) ("Promotion Period").
4 Participants who purchase, either in store or online from one of the participating retailers listed in Annex 3 ("Participating Retailer"), a brand new Ryobi product listed in Annex 1 for a price that is greater than or equal to £89.99 (including VAT and excluding any additional or delivery charges) ("Qualifying Product") within the Promotion Period are entitled to submit a claim for this Promotion. Participants can only make one claim per Qualifying Product purchased, however if Participants purchase two (or more) Qualifying Products in one transaction (or in separate transactions) during the Qualifying Period, Participants can make two (or more) separate claims.
5 A qualifying ‘starter kit’ must at least include 1x tool, 1x battery and 1x charger for £89.99 (including VAT and excluding any additional or delivery charges). Participants can then purchase from promotion retailers further tools within the range commonly known as ‘bare tools’ without the need to buy further batteries or chargers and therefore saving the consumer money with subsequent Ryobi ONE+ range purchases.
6 All claims must be received by 11:59pm (GMT) on the 31st January 2020 ("Redemption Date") in accordance with the claims process set out below in order to eligible for this Promotion.
7 All Qualifying Products must be new and genuine Ryobi products purchased from a Participating Retailer. Purchases of second hand, refurbished or reconditioned products, and purchases from auction websites (e.g. eBay) or from third party sellers that are not Participating Retailers, including sales on online retailers' websites (e.g. Amazon Marketplace) as well as products imported from outside the EEA or products which are counterfeit or infringe the intellectual property rights of the Promoter in any way will not qualify for this Promotion.
8 The Promotion is limited until stocks last (minimum 6,500 gifts to be redeemed) valid qualifying claims that the Promotor receives only and at least the first 6,500 participants who submit a valid qualifying claim will be awarded with a new, retail packaged ONE+ product, as chosen from the list of products in Annex 2 ("Gift"), subject to availability of the chosen Gift. Promoter will use reasonable endeavours to ensure that all materials promoting the Promotion are removed from the websites and shop floors of Participating Retailers, and from the Promoter's website. The Gift is subject to the manufacturer's standard warranty.
9 The Gift is non-exchangeable, non-transferable and there is no cash, credit or product alternative available. In the event that the Gift that you have requested is not available, Promoter shall Gift from the list of products in Annex 2. In the event of unforeseen circumstances, the Promoter reserves the right to provide an alternative Gift of the same or greater value.

ELIGIBILITY

10 The Promotion is applicable to residents of the UK who are aged 18 years or over at the beginning date of Promotion [11th November 2019]. Deliveries will only be made to addresses in the UK. If a Qualifying Purchase is made in the UK by a Participant that is resident outside the UK, this entry will be void. The Promotion will be void and non-applicable where prohibited by law and where it is necessary to do so.
11 Employees, officers and directors of Promoter and its affiliated companies are not eligible to participate in the Promotion. Any such entries will be deemed as void.
12 Proof of eligibility may be required and Gifts may be withheld until Promoter is fully satisfied the above criteria are met. Promoter's decision is final and no correspondence or discussion will be entered into.
13 The Promotion is only available to consumers and participants who purchase a Qualifying Product from a Participating Retailer.

CLAIM PROCESS

14 To claim this Promotion, once participants have purchased a Qualifying Product within the Promotion Period, a claim form must be completed and submitted online before the Redemption Date using the following link: www.ryobitools.co.uk/christmas. Participants must upload a full legible copy of the purchase receipt as part of the claim. The uploaded proof of purchase must display all required information, being the model number and/or description of the Qualifying Product, the price paid for the Qualifying Product, that the Qualifying Product was purchased from a Participating Retailer, a picture copy of the barcode on the receipt, [the EAN/barcode number] and the date of purchase.
15 Participants must submit their claim within the specified promotional redemption period. Any claims submitted after the Redemption Date will be invalid.
16 Once a participant has submitted their claim, an email acknowledging receipt of the claim will be sent to the email address the participant has provided, which will include details of the claim and a claim number. If your claim is successful, your Gift will be dispatched within 14 days of the claim submission date. Your Gift will require a signature on delivery. If there are any queries with your claim, or more detail is required, you will be contacted on the email address provided within 14 days of the claim submission date. If you do not receive your Gift within 14 days of your claim submission date, please contact Promoter at contact.uk@ryobitools.eu quoting your name, address and claim number.
17 Any claims made in respect of Qualifying Products that are subsequently returned to the retailer for a full refund are deemed void, and the Participant must immediately notify Promoter at contact.uk@ryobitools.eu to cancel the claim and return the Gift at their own expense to the Promoter's address above.
18 The Promoter reserves the right to verify with a Participating Retailer the eligibility of all claims to protect itself against fraudulent, invalid or repetitive claims including, without limitation, to require the participant to prove that it did not return the product within the period of 30 days from the date of purchase. The Promoter recommends that participants retain their packaging for the Qualifying Product until they have received their Gift, just in case validation is required. Participants acknowledge that the Promoter may contact Participating Retailers for such purpose. Claims for returned products, bad faith or fraudulent entries or claims that otherwise do not meet the terms under this Agreement, will be invalidated and the participant will not receive a Gift.
19 All claims must include the participant's full name, email address, telephone number and a valid delivery address in the UK. The Promoter will not be held responsible or liable for any technical, hardware, software, server, website or other failures or damage of any kind, to the extent that this prevents the participant from or otherwise obstructs the participant to enter in the Promotion. Claims made by fax, telephone or post will not be accepted. Incomplete claim forms will be deemed void, as will claim forms not completed in accordance with this Agreement.
20 Online entry is free however internet connection and mobile data rates may apply to the participant. The cost of accessing the promotional website will be dependent on the participant's individual internet service provider and shall be the responsibility of the participants only. Promoter holds no liability to entrance costs.

GENERAL CONDITIONS