Customer Support

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Click + Collect

Find out more about Click + Collect, including when orders will be ready

Home delivery

Find out more about home delivery from diy.com

Returns & refunds

Read our returns and refunds policy

B&Q Club

Discover more about B&Q Club, including how to join and exclusive offers

Due to high demand for some items our customer support teams are unable to check stock availability. The easiest way to ensure stock is available for you to collect is to place an order via our Click + Collect service.

Contact our Customer Support team

How to contact us