CleverSpa Belize 6 person Hot tub

I bought this product two and a half weeks ago. The first three times we used it it was great. Fourth time the bubbles wouldn't work. I followed instructions to reset. Did this three times, no joy. I have rung and emailed, useless customer service, can't get an answer. Returning to B&Q tomorrow and replacing with a Lazy Spa. Wish I had read reviews first.

Only purchased 2 weeks ago and have just returned with no problems from bnq at all! Only read the reviews after purchasing which I'm frustrated by as I'd of never bothered with this purchase. Now going to buy the lazy spa hawaii when its back in stock. Please don't bother buying this rubbish! Drainage pipe broke first 2 days ago. Temporarily fixed then last night the air jets wouldn't come on! Avoid at all costs!

We brought this hot tub last month and we’re a little concerned by the mixed reviews. This has been fab though, the jets are strong, the lights are a great feature at night and the heater works a treat. After set up we had a issue with the heater however it was a user error because the filter needed changing, no issues since. This is great value for a garden spa. We genuinely love it and would recommend!

The hot tub was fine for the first few weeks then started having problems with air jet, being faulty and not getting much hot water, now airjets have stopped working completely. I want a refund or the hot tub to be repaired

Bought this and didn’t think to read the reviews as we had just damaged our current lazy spa and needed a replacement quick and this was in stock
Then I saw reviews and thought oh no doh! However I cannot fault it . Our previous spa was 4-6 round lazy spa this one is square so much bigger or it feels bigger. The water doesn’t sit to high so when the bubbles are on it doesn’t jump on your eyes . It’s lower down so much easier to get in and out . The pump being integrated is much better as no pipes to connect and remains covered so no concerns of it getting damaged if left out . Heats really quickly and appears to be more efficient on my electric too . Overall a really good product. My only criticism is when the cover is on you cannot see the control panel . So maybe on future when they make them they change the cover to have a clear bit for the control panel.