Diamond Card Discount
Important news about changes to your Diamond Card discount
From 3 September 2018, your Diamond Card discount on Wednesdays is limited to selected gardening and Christmas products only.
Why your Diamond Card Discount is changing
We want to offer our best prices every day to all our customers, so we’ve invested over £100million into stable, transparent low prices. This means there will be fewer price promotions and discount offers.
We’ve already lowered over 2,000 prices.
However, as an existing Diamond Card customer, you continue to receive 10% discount every Wednesday on over 10,000 gardening and Christmas products when you shop and take away in store on the day*.
These include the following:
- Plants, seeds & bulbs
- Lawn, plant & animal care
- Garden decking & paving
- Christmas
- Garden
- Garden furniture
- Garden power tools
- Sheds & garden storage
- Fences & gates
For more details of qualifying product categories, please click on the drop-down list (click the + button) below.
* Excludes Click + Collect and orders placed online.
Full list of categories
Garden
- Paving & walling
- Decking
- Stone, gravel & chippings
- Watering, hoses & ponds
- Turf & artificial grass
- Plants, seeds & bulbs
- Lawn & plant care
- Hand tools & equipment
- Compost
Garden Furniture
- Sofas
- Tables
- Chairs
- Garden furniture sets
- Barbecues
- Parasols
- Gazebos
- Hot tubs & spas
- Garden play
Sheds & Garden Storage
- Sheds
- Garden storage
- ShelterLogic sheds
- Greenhouses
- Arches & arbours
Garden Power Tools
- Lawnmowers
- Pressure washers
- Hedge trimmers
- Chainsaws
- Grass trimmers
- Garden shredders
- Scarifiers & tillers
- Leaf blowers & vacs
- Garden power accessories
Fences & Gates
- Fence panels
- Fence posts
- Trellis & screening
- Garden gates
- Gravel boards
- Feather edge fence boards
- Garden mesh & netting
- Fence post support
Christmas
- Live Christmas trees
- Artificial Christmas trees
- Christmas lights
- Christmas decorations
- Christmas wreaths & garlands
Discount only applies to in store purchases to take away on the day. Excludes home delivery, Click + Collect and orders placed online.
The following product categories do not qualify for the 10% Diamond discount: Garden clearance, Exterior woodcare, Garden furniture paint, Fence paint, Weatherproof sockets, Outdoor lights, Gate furniture, Garage storage, Cabins, Summerhouses, Playhouses.
Make sure you're registered with B&Q Club so you don't miss out on more exclusive B&Q Club benefits
Money saving vouchers for future shops emailed to you to use in store or online
A handy 10% discount on food and drink in B&Q Cafes†
Digital receipts emailed to you after each shop
£10 discount on two-hour van rental through Hertz^
Regular email updates on new ranges, events and ideas & advice for your home and garden
Exclusions apply. Please see the B&Q Diamond Card terms & conditions.
† Exclusions apply. See Café terms & conditions.
^ For further information and terms & conditions, see the Hertz page.
Please note we won’t be sending you a new membership card; you can simply continue to use your current Diamond Card. Just remember to swipe every time you shop with us.
Act now
- To receive your money off vouchers and other exclusive membership benefits, you’ll need to register your Diamond Card. Please click the button below.
- To stay up to date and receive regular emails, check your preference settings. Please click the button below and tick the 'email' box.
Frequently asked questions
What are the changes being made to the Diamond Card scheme?
We have limited the number of products that qualify for the Wednesday 10% Diamond card discount. From 3 September 2018 the 10% Diamond Discount applies to over 10,000 gardening and Christmas products when you shop and take away in store on a Wednesday.
Why do gardening and Christmas products still qualify for the 10% Diamond discount and other products don't?
We know that gardening and Christmas products are popular amongst our Diamond customers, so as a way of saying thank you for shopping with us, we’re keeping the discount on over 10,000 gardening and Christmas products.
Diamond Card customers will continue to receive great benefits of B&Q Club membership including:
- Money saving vouchers for future shops, emailed to you to use in store or online
- 10% discount on food and drink in B&Q Cafes
- Digital receipts emailed to you after each shop
- £10 discount on two-hour van rental through Hertz
When did the changes take effect?
3 September 2018.
On which products will I continue to receive the 10% Diamond discount?
For a list of product categories, please see here.
Are any gardening products excluded from the 10% Diamond discount?
There are some exclusions, please see here for details of products included
Why has the 10% Diamond discount changed?
We want all our customers to benefit from stable low prices they can trust every time they shop so we are simplifying our pricing by reducing the number of deals and reviewing our loyalty benefits - to make our prices clear, transparent and trusted.
Can I use the 10% Gardening and Christmas Discount on Click + Collect items and online?
No, the 10% Diamond Card discount is only available in store on qualifying gardening and Christmas products to buy and take away that day. It cannot be used for Click + Collect or for orders placed online.
Is my current Diamond Club card still valid or do I need a new one?
You can continue using your current Diamond card as normal.
What happens if I’ve lost my Diamond Card?
If you are an existing Diamond Card holder we can replace your card. Diamond cards are no longer available in store so you will need to contact customer services.
You will need to provide your email address (if you have one) and card number (if you know it). We will also need your postal address so we can send you a replacement.
I am not getting vouchers at the moment what do I do?
You might not be registered or are opted out from receiving email marketing communications from us. Click here to either register your card or check your email preferences are set correctly.
I didn’t know the changes were happening, how did you tell Diamond Card customers?
We announced the change on 2 August and emailed or wrote to our registered Diamond Card customers to notify them. Information has also been made available in stores to make customers aware of the change.
If you didn’t receive a communication from us, please check your contact details are up to date by clicking here to ensure you’re registered and your email preferences are set correctly to ensure you receive communications from us in the future.
Where can I find a copy of the letter?
To read the letter, please click here.
I turned 60 on, or after 3 September 2018, can I still apply for a Diamond Card?
From 3 September 2018 you will still be able to join B&Q Club and benefit from member benefits, including email vouchers. However, we will no longer be issuing new Diamond Cards.
All our customers, including existing Diamond Card customers, will benefit from over £100 million B&Q has been investing in stable, low prices.
You can join at diy.com/club.
I want to speak to someone about the changes, who can I contact?
Please contact us using the details at diy.com/customer-support/contactus.