All the latest information and answers to your frequently asked questions.
We’re happy for someone else to collect your order. Please make sure they have a copy of your order confirmation, as well as their own photo ID (passport or driver’s licence).
A ‘verified seller’ is a brand or retailer that offers their products for sale direct to you on our website. All of our verified sellers go through an extensive verification process to ensure they meet all regulatory, legal and quality requirements and a level of service that is consistent with B&Q.
Joining the B&Q Club is easy and free. You can join in any of these ways:
Discounts may vary from store to store and on diy.com. Customers are encouraged to check online and in-store to ensure they don't miss out on our best discounts.