Outdoor power aftersales

If a fault develops with your power tool and it's still under guarantee, you can contact the manufacturer directly for help. Find the length of guarantee and contact details for all our power tools brands here.

The manufacturers can help with trouble shooting, warranty, all parts and service needs. Call the helpline or email, to speak to one of the advisors.

This does not affect your legal rights. If you require support from B&Q please visit your local store. Alternatively you can find our contact details on the contact us page.

Technical Help & Product Support

Email erbauer@powertoolservicing.co.uk

UK Phone 0330 124 8111, Mon-Fri 8am – 5pm

ROI Phone 0035312479977, Mon-Fri 8am – 5pm

Guarantee Information

0344 736 0109, Mon-Fri 8am-5pm

Contact Bosch

Guarantee Information

Service Support


0344 844 4558, Mon – Thurs 9am-4pm


Warranty Information

Service & Support


01295 752 000, Mon-Fri 8.30am-5pm



Service & Support


0333 014 3101

0800 121 6585, Mon-Sat 9am–5pm


Service & Support


+44 (0)1628 894400



Service & Support

0800 616 298


Customer Support