Our kitchen guarantees

Tested for real life, by real people

We’ve used high-quality materials and manufacturing techniques to create durable, well-designed products that will stand the test of time. From design to testing, we’ve involved real families every step of the way – our kitchens are made to fit the lives that will be fitting into them.

b&q kitchens 25 year guarantee

With that in mind, we offer a 25-year guarantee on all our GoodHome kitchens (that's a generation of memorable meals).

All our kitchen cabinets, drawers, hinges, doors, drawer fronts and worktops are covered by our 25-year guarantee. See our terms and conditions page for more detailed information on what the GoodHome Kitchen Product Guarantee covers and how to make a claim.

25-year guarantee on Caraway cabinets

  • Impact resistant front edge prevents dents during construction and everyday life
  • Strong construction to ensure lasting durability
  • Supporting wedges to ensure that the cabinet has no lateral movement prior to construction
b&q kitchen guarantee

25-year guarantee on Soto drawers

  • Our drawers can hold up to 35kg
  • Tested for up to 100,000 open and close cycles (the equivalent to opening the drawers 27 times per day)
  • Easy to assemble drawers that create a strong robust drawer box
  • Thick 16mm base to support the drawers contents and hold its shape
what is the b&q kitchen guarantee

25-year guarantee on Kombu hinges

  • Tested to 80,000 open and close cycles (the equivalent to opening the door 22 times per day)
  • Built in adjustment markers for easy and simple door alignment
  • 110-degree hinge allowing easy unhindered access to the cabinet
b&q guarantee on kitchens

15-year guarantee on GoodHome Sinks

Designed with quality in mind, all our GoodHome and C&L sinks are heavily tested and sold with a 15-year guarantee.

  • Proven abrasion, chemical, stain, scratch, and heat resistance features across the range

10-year guarantee on GoodHome Taps

Designed with quality in mind, all our GoodHome taps are heavily tested and sold with a 10-year guarantee.

  • Tested for 120,000 use cycles (the equivalent to using it 27 times per day)
  • High-quality finish, with metal and ceramic parts for the most heavily used components

5-year guarantee on GoodHome Appliances

Designed with quality in mind, all our GoodHome appliances are heavily tested and sold with a 5-year guarantee.

  • Intuitive interfaces, colour-coordinated trims and high-quality glass across the range
  • Designed to be as energy-efficient as possible, helping you live smarter

2-year workmanship guarantee 

We provide a 2-year workmanship guarantee in addition to any product guarantees.

  • 2-year workmanship guarantee covers failures in the workmanship of installation only for two years on condition that the installation has been used for the purpose for which it is intended and in line with all applicable cleaning, care and maintenance requirements as set out in the relevant user/instruction manual/s. For full terms see our terms and conditions page.