Christmas and New Year Deliveries
During the Christmas and New Year period it may take longer for us to deliver your items to you. Please see individual product pages for further details.
|Next Day Delivery||Standard delivery: £5, free for orders over £50 Sunday delivery: £5, in addition to Standard delivery charges|
|Named Day Delivery||Standard delivery: £5, free for orders over £50 Large delivery: For orders containing larger items £10, free for orders over £250|
|Bulk Delivery||Bulk delivery: £30, free for orders over £350|
|Next Day Delivery|| |
|Named Day Delivery|| |
|Bulk Delivery|| |
Your bathroom delivery
Your bathroom delivery process is explained in our helpful guide which will tell you all you’ll need to know.*
Your kitchen delivery
Your kitchen delivery process is explained in our helpful guide, this will tell you all you’ll need to know.*
*The process may be different if you are ordering from Channel Islands or ROI stores.
Ordering more than one item
- If you are ordering more than one item, please be aware that items may not be delivered together. Check the details provided at the checkout.
- If you are ordering items for a bathroom suite, your items may be grouped together and delivered on the longest timescale shown.
- If your order contains large delivery items, as well as standard delivery items, you’ll be charged for large delivery. If your order contains bulk delivery items, as well as standard and/or large delivery items, you’ll be charged for bulk delivery. Your order will only have one delivery charge.
Remote delivery locations
- Delivery is available to UK mainland addresses. Please note that delivery to some rural postcodes may take longer, or be subject to restriction - check our delivery restrictions page for details.
- We are unable to deliver to Scottish islands, Isles of Scilly, Jersey, Guernsey and BFPO addresses.
What happens at your front door
- The majority of our products will be delivered to your front door.
- Some items are delivered to kerb-side (the street outside your home) or to a ground floor room of your choice. If this is the case, we’ll let you know at checkout, it is not possible to change this.
- You will need to be in to receive your delivery, and a signature may be required.
- If you’re not in when we try to deliver, we’ll leave a card letting you know how to rearrange delivery for a suitable time.
Returns and cancellations
- It is not possible to amend or cancel orders placed for next day delivery due to the limited time between the order being placed and being dispatched for delivery.
- Products can be returned to any B&Q store, whether bought in-store or online. If you need to return your order for any reason, please check our returns and refunds page for more information.
Made to measure products
- We’ll let you know how long it will take for your product to be manufactured and delivered on the product page.
- Your delivery date will be confirmed once we have received all dimensions and other details required to begin manufacture.