Contact us
If you've got questions about your home delivery order from B&Q, or about shopping with us, you can call or email our customer support team. Don't forget to try our frequently asked questions too, the quickest way to answer your query.
Frequently asked questions
Find answers to our most popular asked questions in just a few seconds;
Email us
You can email us using our customer support form; Email usCall us
For questions about home delivery, call 0333 014 3357.
Monday-Saturday 8am-8pm Sunday 10am-4pm
For general enquiries, call 0333 014 3098.
Monday-Friday 8am-8pm Saturday 8am-5pm Sunday 10am-4pm
To help us review, develop and improve the products and services we offer; for example, calls to our contact centres may be monitored and/or recorded for quality control and training purposes.