Can I part pay with a B&Q Gift Card and use another payment method to pay the balance?
If your purchase total is greater than the value on your B&Q Gift Card, you can use your gift card and then pay the outstanding balance using your debit or credit card.
Can I buy B&Q Gift Cards online?
You can buy B&Q Gift Cards and e-Gift Cards online, and both can be used when shopping in-store.
B&Q Gift Cards can be ordered for delivery to your home, B&Q e-Gift Cards are delivered within seconds by email.
B&Q Gift Cards and e-Gift Cards can be purchased from our Gift Cards page.
How do I buy a B&Q Gift Card?
B&Q Gift Cards can be bought online or in-store, and can be used in any of our stores within the Republic of Ireland.
Visit our gift cards page to order a gift card to be delivered by post, or a e-gift card which can be sent by email. You can even order an e-gift card to be delivered at a certain date and time to your chosen recipient.
Do I have to use my full Gift Card balance in one transaction?
You don’t need to spend your full gift card balance at once. You can pay using a gift card in-store, and any remaining balance will remain available for future purchases at any of our stores within the Republic of Ireland.
How long will my Gift Card or eGift Card be valid for?
A gift card will expire and any remaining value will be removed if the gift card is not used to make a purchase, top-up or balance enquiry during any period of five consecutive years.
How much money can be loaded on a Gift Card?
You can load up to £1000 onto any gift card you purchase in store.
A gift card bought online can be loaded with up to £250, but if you’d like to load more you can phone the gift card team on 0371 200 2144 who will be more than happy to help.
I have an old design gift card that I can’t see in store or online anymore. Can I still use it?
Yes! Just please bear in mind that a gift card will expire and any remaining value will be removed if it is not used to make a purchase, top-up or balance enquiry during any period of five consecutive years.
Can I get a refund on my gift card?
The value on a gift card can't be exchanged for cash or refunded. Where B&Q agrees to provide a refund for products purchased using a gift card, the amount of the purchase price paid using that gift card will be reimbursed by way of a credit note for use in B&Q stores in the Republic of Ireland.
I think some of the value on my eGift Card has been used by someone else, what can I do?
Please keep the Gift Card or eGift Card safe and treat it like cash. B&Q does not collect and store personal information on the holders of Gift Cards or eGift Cards and therefore, if a Gift Card or eGift Card is used without the consent of the Gift Card holder, or is lost, stolen or damaged, B&Q will not replace or reimburse the value on the Gift Card.
I'm a business looking to bulk purchase Gift Cards. Who can I speak to?
Please take a look at our corporate gift card page for more information.
The B&Q Gift Cards team will be more than happy to discuss your needs further, drop us an email at firstname.lastname@example.org