B&Q Local
Find answers to questions about B&Q Local - your convenient, high street store.
Your B&Q Local is a convenient, small high street store offering you B&Q’s wide range of home improvement products and services - The B&Q you love, but closer to home.
You can access everything you’d expect to find at a bigger B&Q store: inspiration for your next project, paint mixing, kitchen and bathroom design, key cutting, WEEE recycling as well as in-store ordering for home delivery and next day Click + Collect for over 40,000 products. All of this alongside a wide range of home improvement tools and essentials including power tools and paintbrushes for you to take home immediately.
B&Q is trialling small high street stores, and the new B&Q Local name as part of that, at:
- Holloway Road
- Tooting
- Wandsworth
- Wood Green
- Harrow
- Streatham
- Palmers Green
- Camden
The new B&Q Local stores provide you with everything you expect to find in a bigger B&Q, just closer to home, including inspiration for your next project from the kitchen, bathroom and living area displays. Typically, in B&Q Local stores you’ll find around 3,500 product lines, with access to full range of products through home delivery and Click + Collect.
You can access the full range of B&Q products through home delivery and Click + Collect.
You can access the full range of B&Q products through home delivery and Click + Collect. In some circumstances you may be asked to collect from a bigger store where products require more than one person to carry them, typically if these are bigger or bulk products.
All products that are available for home delivery, can be ordered from a B&Q Local store.
Yes, for products purchased in B&Q stores and via Click + Collect, simply return the item to your chosen store. You’ll need your receipt, sales advice or order confirmation and your original payment method, and we can exchange the product or issue a refund. For Click + Collect you will also need to bring valid identification.
Yes, you can sign up and use your TradePoint membership card at B&Q Local stores. You can also sign up for a TradePoint card online at tradepoint.co.uk
Yes, you can sign up and use your B&Q Club card at B&Q Local stores. You can also sign up for a B&Q Club card online at diy.com.
Yes, you can apply for Finance online at diy.com or in store at B&Q Local with the help of one of our colleagues.
Yes, colleagues at our B&Q Local stores will be able to help you with all your showroom needs including planning appointments, order queries and installation requests.
We are committed to offering competitive prices, whether in our bigger stores, online or in one of our smaller convenient, Local stores. We aim to make our prices clear, fair and appealing to our customers. Our B&Q Local stores offer convenience to our customers and, on occasion, like other retailers, we will reflect the additional costs of this convenience in some of our prices.
Please check the terms and conditions of each promotion, some run exclusively online and some run exclusively in specific stores.